Office Policies & Mission

Our Mission at Our Chattanooga, Cleveland & Jasper Offices

_Financial.jpgAt McDaniel Orthodontics, it is our goal to provide our patients with the highest quality in orthodontic treatment in a comfortable and professional environment. We are happy to serve patients in the Chattanooga, Jasper and Cleveland areas of Tennessee. The doctors and their incredible staff are always happy to see new faces walk through our door!

Office Hours

We are open to serving you, answer any questions or to schedule an appointment for you during the following hours:

Monday* – Thursday: 8:30 a.m. – 5:00 p.m.
*Jasper office open on Mondays only from 8:00 a.m. – 4:00 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is happy to assist you in claiming any orthodontic benefits covered by your dental insurance program. Please be advised that all fees are arranged with and are the responsibility of the individual patient or responsible party, and not the insurance company. Financial assistance from an insurance plan could terminate at any time, for any number of reasons. If it is planned that our office will accept insurance payments to apply to your account, it must be understood that if the insurance company’s payments do not equal the expected benefits (e.g. due to loss of coverage), the patient or responsible party will be financially obligated to make up any differences. If you have any questions, our courteous staff is always available to answer them.

Notice of Privacy Practices/HIPAA

Please click on the link below for a PDF version of our office privacy practices (effective January 1, 2014). You may request a copy at any time from our front office staff. If you have any questions/concerns, please address these to Jennifer McDaniel at 423-266-8614.

Notice of Privacy Practices

adobe

 

*This form requires Adobe Acrobat Reader. Click the Adobe logo above to download.

Visit Your Chattanooga, Orthodontist Today!

Thank you for visiting our website to learn more about our office mission and policies. We are always available to answer any questions you may have about our practice if you contact us. If you are interested in orthodontic treatment, we encourage you to browse the remainder of our website for more information on our premier practice. We hope to see you soon!